Shipping policy

Shipping Policy

We ship all orders within 3–5 business days after purchase. If there is ever a delay, we’ll contact you directly.

📍 Where We Ship

We currently ship within the United States.

🚚 Shipping Rates & Methods

• Orders under $150 ship for a flat rate of $9.95.

• Orders $150 and up ship free.

• Oversized or large items (such as framed artwork) may have shipping costs included in the item price for transparency. This will always be clearly noted in the listing.

We ship via USPS, UPS, or FedEx, depending on the size and destination. You’ll receive a tracking number once your order ships.

♻️ Packaging & Handling

We use eco-conscious packaging whenever possible — including a mix of new and gently reused boxes, padding, and filler — all packed with care to ensure your treasures arrive safely.
Some items may be boxed separately for added protection.

🛍 Local Pickup (Indianapolis Area)

Local pickup is available for select orders in the Indianapolis area.

• Pickup orders are typically ready in 2–4 business days.

• After your order is placed, we’ll email you within 24 hours to coordinate a convenient time and public pickup location.

• Please wait for confirmation before arriving — we do not publish our pickup location publicly.

• Want to confirm pickup eligibility before ordering? Email us at Stefanie@whispersofsparkle.com.